The ICO and The Alan Turing Institute have published guidance for businesses on how to explain decisions made by AI, which should be of interest to all businesses trading in the EU. The guidance is expected to help organisations navigate the regulatory requirements, legal risks and ethical issues involved in using AI to make decisions about individuals.
This guidance is published against the backdrop of an increase in the use of artificial intelligence in commerce, meaning businesses are having to consider how best to procure these AI solutions. To help navigate this process, we have written an article that highlights key areas to consider when procuring AI, and how you can de-risk your purchase and use of AI solutions.
The use of artificial intelligence in commerce, especially online commerce, is fast gaining traction, and sometimes in a manner that is not so visible to consumers or other purchasers.